Refund Policy

At OpenPantries, we take pride in the quality of our products and our dedication to customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. This policy outlines the process and conditions under which refunds are provided.

Our Return Policy

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Gift cards
• Downloadable products
• Some health and personal care items

Please do not send your purchase back to us without first contacting our customer service team at +39 081 1234 5678.

To complete your return, we require:

• A receipt or proof of purchase.
• Reason for return.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection